MyConference Secure Access is designed to ensure that uninvited participants cannot join a call. When you enable this feature, the moderator is prompted to enter a conference-specific security code at the beginning of each call, and all participants must enter the same code to access the call. The moderator can choose whether or not to use this feature on each call.

By default, all accounts are configured with Secure Access disabled. After enabling Secure Access, each time a moderator enters their MyConference call, they will be prompted to enter their Conference Security Code (1–15 digits), or press * to immediately enter the conference without a Secure Access Code on that particular call. Once the code has been set, only participants entering the same code will be allowed to join the conference.

If you intend to use this feature, please make all participants aware of the Conference Security Code that will be needed in addition to the regular Participant Passcode.

If the moderator leaves the conference for any reason and rejoins using the Participant Passcode, he or she will be required to enter the Conference Security Code before being allowed to join the conference.

  • if the moderator intends to use this feature he/she will need to make all participants aware of the Conference Security Code that will be needed in addition to the Participant Passcode.
  • Each time the Moderator hosts a MyConference he/she will be prompted to enter a Conference Security Code for the conference, or press * to immediately enter the conference.
    •   Only participants with the Conference Security Code will be able to enter the conference
    • If the moderator leaves the conference for any reason and rejoins using the participant passcode he/she will be required to enter the Conference Security Code before being allowed to join the conference
  • If the moderator does not want to use Secure Access they can simply press * to enter/begin the conference without a Secure Access Code on that particular conference call.

Please note that you will be prompted to enter the conference Passcode and then you will be prompted to enter a Conference Security Code, or the * key to begin the conference.

If you need any additional assistance, or have any questions regarding the Conference Security Code or any other aspect of your MyConference service, please contact us at 1-877-MyConference (1-877-692-6633), choice #2 for our Customer Care group.